Privacy policy

Privacy Policy

Last updated: February 19, 2026

Waconia Spa operates this store and website to provide you with a curated shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information.

Personal Information We Collect or Process

When you visit our store or use our services, we may collect the following types of personal information:

  • Contact details (name, address, phone number, email address)
  • Financial information (payment card details, transaction information)
  • Account information (username, password, preferences)
  • Transaction information (items viewed, purchased, returned)
  • Communications with us
  • Device information (IP address, browser details)
  • Usage information (how you interact with our services)

Personal Information Sources

We collect personal information:

  • Directly from you when you create an account, make a purchase, or communicate with us
  • Automatically through cookies and similar technologies when you use our website
  • From service providers who help us operate our business
  • From partners or other third parties when you authorize them to share information with us

How We Use Your Personal Information

We use your personal information to:

  • Provide and improve our services
  • Process your orders and payments
  • Communicate with you about your orders, appointments, and account
  • Send you marketing communications (with your consent)
  • Provide customer support
  • Prevent fraud and enhance security
  • Comply with legal obligations

SMS Marketing

By providing your phone number and opting in to receive text messages from Waconia Spa, you consent to receive promotional and transactional messages from us. Please note:

  • You are consenting to receive messages from our business
  • Your personal information will not be shared with third parties for marketing purposes
  • Message frequency varies (you may receive recurring messages)
  • You may reply STOP to opt-out of future messaging at any time
  • You may reply HELP for more information
  • Message and data rates may apply

How We Disclose Personal Information

We may disclose your personal information to third parties only in the following limited circumstances:

  • Service Providers: With Shopify, vendors and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping). These providers are contractually obligated to protect your information and use it only for the services they provide to us.

  • Your personal information will not be shared with third parties for their own marketing purposes.

  • With Your Consent: When you direct, request us, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.

  • Corporate Affiliates: With our affiliates or otherwise within our corporate group, for business operations and to provide you with our services.

  • Legal and Business Requirements: In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend our services, our rights, and the rights of our users or others.

Your Rights and Choices

Depending on where you reside, you may have certain rights regarding your personal information:

  • Right to Access: Request access to the personal information we hold about you
  • Right to Correction: Request correction of inaccurate or incomplete personal information
  • Right to Deletion: Request deletion of your personal information
  • Right to Portability: Request a copy of your personal information in a portable format
  • Right to Opt-Out: Opt out of marketing communications and targeted advertising (depending on your location)
  • Communication Preferences: Manage your email and SMS communication preferences at any time

Additional Rights for UK/EEA Residents

If you are located in the United Kingdom or European Economic Area, you also have the right to:

  • Object to processing of your personal information
  • Request restriction of processing of your personal information
  • Withdraw consent at any time (where we rely on consent as the legal basis for processing)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Children's Privacy

Our services are not directed to individuals under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Waconia Spa
Email: waconiaspa@protonmail.com