We accept a variety of payment methods for your convenience:

• Cash
• Credit & Debit Cards — including American Express
• Apple Pay
• Shop Pay
• Venmo
• Cash App
• PayPal

At Waconia Spa, guests must be 18 or older to book services on their own.

Guests ages 13–17 may receive basic massage services with a parent or legal guardian's written consent. A parent or guardian must be present at check-in and may be required to remain on-site.

For safety and professional boundaries, we do not offer any Bodywork Treatments to guests under 18, including:

• Cupping
• Gua Sha Body Scraping
• Bamboo Stick Scraping
• Infrared Sauna Wrap
• Other advanced bodywork enhancements

We do not provide massage services to children under 13 unless approved in advance by management.

Questions about booking for a minor? Call us at (952) 209-4426 and we'll be happy to help.

Yes — plenty of free parking is available in our parking lot. We also have two designated handicap parking spaces directly in front of the entrance, with a sidewalk ramp for easy access.

If you need any additional assistance getting in, don't hesitate to call us at (952) 209-4426 — we'll come out to assist you.

Absolutely! Gift cards come in various denominations and are perfect for any occasion.

• E-Gift Cards — purchase online for instant delivery via email. Get yours here
• Physical gift cards — call us at (952) 209-4426 to purchase in advance and have your card ready to go upon arrival — no wait time. This also helps us if we're in the middle of appointments

Not sure which denomination or option is right for you? Give us a call at (952) 209-4426 — we're happy to help you find the perfect gift.

Yes! This is our Bread and Butter"!!! All of our couples sessions are performed in the same room, so you and your guest can share the experience together and maximize every moment. We offer a variety of options to create the perfect memory:

• Couples Same Room Massage — the classic shared experience
• Couples Same Room Massage & Infrared Sauna Package — unwind together before or after your session
• Couples Same Room Massage & Reflexology Foot Session — full body and sole 😊
• Couples Same Room Reflexology Foot Session — a relaxing foot-focused experience for two
• Couples Same Room Massage & Dry Brushing Package — exfoliate and restore together
• Couples Same Room Massage w/ Cupping Package — therapeutic relief, side by side
• Couples Same Room Massage with Gua Sha Package — deep release for two
• Couples Same Room Massage King & Queen Package — a premium shared experience fit for royalty
• Couples Same Room VIP Package — the ultimate couples wellness experience

Whether you're celebrating a special occasion or simply investing in wellness together, we have a package to make it unforgettable. Browse our couples offerings or call us at (952) 209-4426 to find the perfect fit. 🎁 Gift a couples massage here

• Online booking — available 24/7 through our website
• By phone — call us at (952) 209-4426; best if you have a preferred therapist or specific duration in mind
• Walk-ins — always welcome, but booked appointments are preferred. Your preferred therapist or desired session length may not be available without a reservation
• E-gift cards — can be applied at checkout online
• Physical gift cards — must be redeemed in person; call us to schedule and have your 4-digit card number ready

Need to reschedule? Simply call our concierge at (952) 209-4426. If you don't have a new date in mind yet, we can pause your appointment and you can call us back when you're ready to reschedule.

Since we conduct a pre-screening consultation by phone before your appointment, we will know your preferred preferences, trouble areas, etc.

Wear comfortable, loose-fitting clothing.

On the day of your visit, please arrive 10 minutes early to settle in and transition out of your day — but please do not arrive any earlier, as we may be finishing up with another guest. Your therapist will greet you, and walk you to your room. We suggest using the restroom to avoid having to pause your session once it begins

You'll undress to your comfort level in a private room and will be fully draped throughout your session with a fresh body towel..

After your session, we'll share post-care recommendations to help you get the most out of your session.

To preserve the serene, private atmosphere our guests value, we ask that only individuals receiving services remain in the spa during scheduled appointment times.

Our lounge and treatment areas are intentionally curated to provide a tranquil, uninterrupted experience. For this reason, we are unable to accommodate children or additional guests who are not booked for services.

If you wish to share your spa experience with someone special, we would be delighted to arrange concurrent appointments or a beautifully curated couples/friend experience.

We appreciate your understanding as we maintain the calm, elevated environment that defines your time with us.

Absolutely — falling asleep is completely normal and is actually considered a compliment to your therapist. It's a sign that you've fully let go and surrendered to the experience. Rest assured, your therapist will continue working while you're in lala land. 😴

Absolutely. Our massage therapists are seasoned professionals who have worked with a wide range of body types, skin conditions, and concerns — including cellulite. Their focus is entirely on your comfort and your therapeutic needs, never on judgment.

You are safe here. The moment you walk through our doors, you are seen as a whole person deserving of care, rest, and healing — nothing more, nothing less.

"Healing speaks every language — and the body understands."

Traditional massage focuses mainly on relaxing muscles with oil and hands-on techniques.

Our All-Inclusive style blends massage with acupressure, stretching, and therapeutic techniques — all combined into one customized session to support full-body balance, circulation, lymph movement and deeper results.

Full body massages are generally relaxing and soothing, and not considered a treatment. While sports massage and deep tissue work are more therapeutic in nature.

You may experience some temporary discomfort during deep tissue work, cupping, or gua sha, but it should never be unbearable. Communication is key — always let your therapist know if the pressure is too intense or if you're experiencing discomfort. We'll adjust to ensure you're comfortable while still achieving therapeutic results.

⚠️ Important Treatment Notice

Some of our stronger treatments, such as Gua Sha Body Scraping, Bamboo Stick, and Cupping, may cause temporary skin discoloration — including redness, bruising, or marks — as part of the therapeutic process. This is completely normal and is a sign that stagnation is being removed and replaced with fresh circulation to the area. These marks typically fade within 3–7 days.

Some clients prefer quiet relaxation, while others enjoy conversation. There's no right or wrong approach. Most therapists encourage a quiet environment to help you relax. However, you should absolutely speak up if you need to adjust the temperature, pressure, or music.

Standard spa etiquette for tipping is 15%–20% of the total service price, similar to restaurant gratuity. We recommend tipping in cash at the reception desk for convenience.

To make things easier, we also offer the option to add a tip when booking your appointment, so you don’t have to worry about bringing your wallet or cash with you.

Please note that couples or four-hand sessions involve two therapists, so tips are separate for each therapist.

Thank you for recognizing and appreciating the care and attention your therapist provides!

This depends on your wellness goals. For stress relief and general wellness, monthly sessions work well for most clients. If you're addressing chronic pain, tension, or specific therapeutic goals, weekly or bi-weekly sessions may be more beneficial initially. We'll provide personalized recommendations based on your needs and how your body responds to treatment.

Cupping uses suction cups placed on the skin to increase circulation, release muscle tension, and promote healing. Gua sha involves gentle scraping of the skin with a smooth tool to reduce inflammation and improve circulation. Both are ancient therapeutic techniques that can leave temporary marks (which fade within days) but provide powerful relief for pain and tension.

Most clients feel relaxed and rejuvenated. Some may experience mild soreness for 24-48 hours after deep tissue work—similar to post-workout soreness. Cupping and gua sha may leave temporary marks that typically fade within 3-7 days. Drinking plenty of water after your treatment helps flush toxins and reduces any temporary discomfort.

We require 24-hour notice for cancellations or rescheduling. We understand that emergencies happen — please contact us as soon as possible if you need to make any changes to your appointment.

• Late cancellations (less than 24 hours notice) — subject to a 50% fee
• No-shows — forfeit 100% of the session cost

If you're not sure when you can reschedule, we also have the option to pause your appointment and hold it until you're ready to book a new date — just give us a call at (952) 209-4426.

We ask for your consideration, as your therapist is here and ready to help you relax. Thank you for respecting their time.

We offer service packages that provide value for clients who visit regularly. Check our services page or contact us to learn about current package options and find the best fit for your wellness routine.

Certain health conditions may require medical clearance or treatment modifications. Please inform us if you have: recent injuries or surgeries, skin conditions, pregnancy, high blood pressure, heart conditions, cancer, or any other significant health concerns. We'll work with you and your healthcare provider to ensure treatments are safe and beneficial.

We maintain the highest standards of cleanliness and hygiene. All linens are freshly laundered after each client, treatment rooms are thoroughly sanitized between appointments, and our therapists follow strict hygiene protocols. Your health and safety are our top priorities.

We're here to help! Contact us at any time using Contact form in our menu at the top. We are happy to answer any questions and help you choose the perfect treatment for your wellness goals.

Yes! We love being part of your special celebrations. Whether you're planning a bridal party, birthday experience, or any group wellness event, we'd love to help you create an unforgettable day at the spa.

All group sessions are hosted in-spa, and we'll work with you to customize the experience for your group. To inquire about availability, group sizing, and services, contact us here or call us at (952) 209-4426 — we'll take care of the rest.